At Aqua88, your privacy is not merely a legal obligation — it is our genuine commitment. This document clearly explains how we collect, use, and protect the personal information of every member.
Every layer of our data protection is designed to keep your personal information secure and used responsibly.
All data transmitted between your device and aqua88 servers is protected with 256-bit SSL encryption — the same standard used by major banking institutions in Malaysia.
Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and round-the-clock monitoring.
Only specifically authorised staff may access member personal data, and only for designated purposes. All access is logged and periodically audited.
Aqua88 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data remains yours.
In the event of any security incident involving your data, aqua88 is committed to notifying you within the timeframe required by applicable law.
As an aqua88 member, you have the right to access, correct, transfer, or request the deletion of your personal data at any time through our customer support.
Welcome to the aqua88 Privacy Policy. This document explains in detail how aqua88 ("we", "the platform") collects, processes, stores, and protects your personal information when you use our online gaming platform at aqua88.vu.
We understand that your trust is the most valuable asset we have. That is why privacy here is not merely a written policy — it is embedded in every technical and operational decision we make. From the way we design our databases to the way our staff are trained, protecting your data is always our top priority.
This Privacy Policy applies to all users of the Aqua88 platform, including visitors, registered members, and former members. It should be read together with our Terms and Conditions, which form part of the overall agreement between you and Aqua88.
By registering for or using Aqua88's services, you confirm that you have read and understood this Privacy Policy and agree to the way we process your personal data as described herein.
Aqua88 collects various types of information depending on how you interact with our platform. Below is a comprehensive overview of the data we collect:
When you register an account, complete the KYC process, or contact our customer support, you provide information such as:
When you browse or use the Aqua88 platform, our systems automatically record the following technical information:
| Data Type | Example | Purpose |
|---|---|---|
| Device Data | Device type, operating system, screen resolution | User Experience Optimization |
| Network Data | IP address, ISP, approximate location | Security & geo-verification |
| Session Data | Login time, session duration, pages visited | Analytics & platform improvement |
| Game Data | Wagering history, wins, games played | Customer support & fairness audits |
| Financial Data | Deposit & withdrawal records, payment methods | Transaction processing & AML compliance |
In certain situations, we may receive information about you from trusted third parties, including identity verification service providers, payment processors we work with, and fraud prevention agencies. This information is used solely to ensure the security and legitimacy of your account.
Aqua88 uses collected personal information for lawful and specific purposes only. We do not process your data beyond the purposes stated below:
Aqua88 takes a highly cautious approach to data sharing. We does not sell your personal information to any third party for marketing or commercial purposes.
However, there are limited situations where we need to share your data with certain parties to ensure the platform operates smoothly and securely:
We work with carefully selected third-party service providers for purposes such as payment processing, identity verification, server hosting, and analytics services. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for the specific purposes defined.
Aqua88 will disclose your personal information to government authorities or law enforcement bodies where we are required to do so by Malaysian law or a valid court order.
In very limited situations where there is a serious threat to a person's safety or the integrity of the platform, we may share necessary information with the relevant parties.
The aqua88 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly.
Cookies are small text files stored on your device when you visit a website. They allow the platform to remember your preferences, maintain your Login session, and understand how you use our platform.
You can control and manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality of some parts of the Aqua88 platform. We recommend keeping essential cookies enabled for the best experience.
Aqua88 invests seriously in security infrastructure to ensure your personal data is always protected. Our approach to data security is multi-layered and comprehensive.
We retain your personal data for as long as your account is active or as long as necessary for the stated purposes. Following account closure, certain data may be retained for a specified period to meet legal requirements such as financial record-keeping and financial crime compliance obligations.
Data that is no longer required will be securely deleted or anonymised in accordance with established data deletion procedures.
Aqua88 has a comprehensive incident response plan. In the event of any data breach that may involve your personal information, we will notify you and the relevant authorities within the timeframe required by applicable law.
Under the Malaysian Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold about you:
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or outdated, you have the right to request immediate correction.
Under certain circumstances, you may request the deletion of your personal data from our systems.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another provider.
Under certain circumstances, you may request a restriction on the processing of your data while a dispute is being resolved.
To exercise any of the above rights, please contact our Data Protection team via customer support. We will process your request within 30 calendar days of receipt, in accordance with PDPA requirements.
The aqua88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.
If we discover that personal information of a child has been collected without our knowledge, we will take immediate steps to delete that information from our systems and close the relevant account.
The aqua88 platform may contain links to third-party websites or services for informational convenience. Please note that aqua88 has no control over the privacy practices of those external websites.
This Privacy Policy applies to the Aqua88 platform only. When you leave our platform and visit third-party websites, you are subject to those websites' own privacy policies. We recommend reading the privacy policy of every website you visit to understand how your data is handled.
Aqua88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform enhancements. Each updated version will be published on this page with a new effective date.
For material amendments — meaning significant changes that affect how we process your personal data — we will endeavour to provide clear notice via email or in-platform notification at least 14 days before the changes take effect.
Continued use of the aqua88 platform after the effective date of any amendments constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes made, you have the right to close your account before the changes take effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to assist you.
You can contact the Aqua88 Data Protection Officer (DPO) through the following channels:
For requests relating to your rights as a data subject (access, correction, deletion), please include the following in your enquiry: full name, account username, request type, and reason for the request. This will help us process your request more quickly and accurately.